Frequently Asked Questions

VALUNO supplies aluminum outdoor systems for B2B wholesale, project supply and customized orders. Core categories include Aluminum Fence , Aluminum Pergola , Full Cassette Awning and selected outdoor-living products such as Outdoor Swing Chairs .

Selection should be based on the application, required dimensions, privacy or shading goals, preferred configuration, installation conditions and overall project budget. For pergolas, wall-mounted or freestanding layouts, louver orientation, drainage requirements and optional side elements may also affect system selection. Share your drawings or project brief so the suitable product direction can be reviewed.

Yes. A project may combine fence panels, matching gates, pergolas, retractable awnings and selected accessories where appropriate. Available products, finishes and configurations depend on the project requirements and technical review. Coordinating the product schedule early helps clarify interfaces, packaging and shipment planning.

No. Dimensions, accessories, lighting, motorization, screens, glass and other options vary by product series and configuration. A feature shown on one pergola or fence system should not be assumed to apply to every series. The confirmed quotation and technical documentation will define the applicable configuration.

MOQ depends on the product, configuration, finish and order requirements. Contact us with the product type and estimated quantity for confirmation. Customized profiles, special finishes and private-label requirements may have different minimum order considerations.

Please provide the product type, quantity, dimensions, color or finish, preferred configuration, destination and drawings where available. For fence and pergola projects, layout drawings and installation context are especially helpful. Contact Us to start a quotation review.

Yes. VALUNO works with B2B buyers including wholesalers, distributors, contractors, developers, project suppliers and private-label brands. Pricing is prepared according to the confirmed product specification, quantity, packaging, trade terms and destination requirements.

Sample availability depends on the product and project requirements. In some cases, finish samples, profile sections, component samples or a product sample can be discussed before bulk production. Please confirm the intended sample purpose and required specification with our team.

Export packing may use protective materials, cartons, pallets, crates or other suitable methods depending on the product, component size, finish and shipping arrangement. Packing details can be reviewed for project orders, mixed loads and private-label requirements.

EXW, FOB, CIF and DAP can be discussed according to the order, destination and logistics arrangement. The applicable trade term and commercial responsibilities will be confirmed in the quotation or order documentation.

International shipping can be discussed according to the destination, shipment size, requested trade term and order requirements. Freight arrangements should be confirmed after the product specification, packing plan and delivery destination are clear.

Lead time depends on the product, quantity, finish, customization requirements and current production schedule. The confirmed production schedule will be provided with the quotation or order confirmation after final requirements are reviewed.